Viber App Introduces AI-Powered Feature to Help Manage Unread Messages

Viber App Introduces AI-Powered Feature to Help Manage Unread Messages

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Earlier this week, the Viber app introduced another AI-powered tool aimed at facilitating users’ management of unread messages in group chats.

The new feature allows for summarizing unread messages in group chats, as well as extracting the most important parts of the group conversation for the user and presenting them in a concise form.

Upon launch, the new AI-powered summary feature will be available only for group chats, but it may expand to include other parts of the messaging app in the future.

The AI-powered summary tool has been specifically designed to meet the needs of its users and is capable of extracting key information from up to 100 unread messages into a specific private summary.

Viber App Introduces AI-Powered Feature to Help Manage Unread Messages

To enable the new AI-powered tool, Viber users must enter a group chat with unread messages and consent to receive a summary of the missed part of the conversation from the welcoming prompt.

It’s worth noting that these summaries will only be visible to users who request them. Another noteworthy point is that the content of the AI chat summary does not include any identifiers beyond user names, meaning specific conversations cannot be externally linked to any group members.

The Viber app will not access or store conversations or summaries on its servers, ensuring privacy and confidentiality.

According to Viber, this feature is being gradually rolled out to users in the United States, the Philippines, Ukraine, Japan, Bulgaria, and Poland, with more countries to follow soon.

The AI summary feature supports both iOS and Android systems and is capable of understanding over 50 languages.

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