Complaints from Galaxy S23 Ultra users confirm touchscreen malfunction after OneUI 6.1 update

Complaints from Galaxy S23 Ultra users confirm touchscreen malfunction after OneUI 6.1 update

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Samsung recently began rolling out the OneUI 6.1 update for the Galaxy S23 series; however, this update has led to the malfunction of the touchscreen on the Galaxy S23 Ultra, according to complaints filed by a significant number of users.

Complaints recorded by Galaxy S23 Ultra users indicate that installing the latest Samsung OneUI 6.1 update has resulted in the touchscreen ceasing to function, while the S Pen continues to work and respond on the screen to support users.

Galaxy S23 Ultra users have reported noticing the issue immediately after installing the update, and all units have encountered the same problem to varying degrees. Touch responsiveness has been intermittent for some users, while for others, touchscreen functionality has completely ceased.

Complaints from Galaxy S23 Ultra users confirm touchscreen malfunction after OneUI 6.1 update

Additionally, some users have noted that the screen only responds to the S Pen, while most users have confirmed that restarting the phone does not resolve this issue. Another user on platform X mentioned that the fingerprint sensor has also stopped working.

It is worth mentioning that some users who encountered touchscreen malfunction previously replaced the screen of their Galaxy S23 Ultra phones.

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